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Crystal Quality

Crystal Quality is a unified, web-based multimedia recording solution for both TDM, analog & VoIP environments, supports a wide range of telephony interfaces including: Analog trunk /…

Agent Personal Panel

Essential Enterprise Solutions: As an application running on the agent desktop, the unique Crystal Quality® agent application revolutionizes many aspects of the traditional recording system.…

Quality Management Suite

Improve & Manage Contact Center Performance Reports Includes: Evaluation, scoring, silent monitoring and screen capturing. Reporting Tool: Web-based application platform has a privately owned scoring form…

CALL & SCREEN RECORDING

Crystal Quality is a unified, web-based multimedia recording solution for both TDM, analog & VoIP environments. It supports a wide range of telephony interfaces including analog trunk/…

VoIP Recorder

About Our VoIP Recorder Our telephone recording systems are compatible with nearly all VoIP solutions provider (e.g. Avaya, Siemens, Alcatel-Lucent, Tadiran, MITEL, Cisco, Asterisk, Huawei, NEC &…

SmartVoice Logger

SmartVoice Logger is a digital multi-channel voice recording system that records telephone communications in a quick, easy and reliable manner. Our voice recording system is used…